Policies

Refunds

Membership dues are refundable up to 15 days from sign-up date. The YMCA reserves the right to cancel any class that does not meet minimum enrollment.

Privacy Policy

The YMCA of Hagerstown has adopted and implemented a Privacy Policy as part of our commitment to protecting your personal information from misuse.

This Website is not directed at children under the age of 13. If you are under 13, please do not provide any personal information on this Website. A full copy of the privacy policy can be downloaded here.

Inclement Weather

The YMCA of Hagerstown will close, delay opening, or cancel programs when weather conditions are such that roads, or the parking lot are, or soon will be, difficult to navigate. Please check the Y website, Facebook, or call the weather line  301.739.3990 ext. 4214 for information regarding our status.

Before and After School Enrichment

.Whenever there is inclement weather, we will post updates about the programs on Facebook and our Website. If WCPS is delayed due to weather, there will be NO before school program. If there is an early dismissal by WCPS due to inclement weather there be NO after care. If inclement weather starts during our program and we need to close for  the safety of children and staff, we will contact parents and give a one-hour window to pick up.

Notices for cancellations:

YMCA Child Watch will issue an announcement at 7:15am or 2:00pm if Child Watch will be closed due to weather conditions.

Membership/Participant Responsibilities

The YMCA of Hagerstown is committed to providing a safe and welcoming environment for all of our members and guests. To this degree the YMCA of Hagerstown will not accept membership or participation of those individuals who are listed as Sexual Offenders on a Sexual Offenders Register. To ensure safety and comfort for all, we ask individuals to act appropriately at all times when they are in the facility or participating in Y programs. We expect persons using the Y to behave in a mature and responsible way, and to respect the rights and dignity of others.

Code of Conduct

Our Code of Conduct does not permit language or action that can hurt or frighten another person or that falls below a generally accepted standard of conduct.

Specifically this includes:

  • Angry or vulgar language, including swearing, name calling and shouting
  • Any demonstration of sexual activity, or sexual contact with another person
  • Harassment, or intimidation by words, gestures, body language, or any other menacing behavior
  • Unwanted physical contact of any kind is not acceptable
  • Behavior which intends to, or results in the theft, or destruction of property
  • Carrying or concealing any guns, knives, or devices which can be used as weapons
  • Wearing of attire which exposes any undergarments or areas of the body normally covered by a swimsuit, staff reserve the right to address members regarding clothing that is inappropriate
  • Use of YMCA facilities, equipment, or services for personal financial gain
  • Solicitation for sale of products, or services on YMCA property

Members are encouraged to be responsible for their own personal comfort and safety and to ask any person whose behavior threatens their personal comfort to refrain. Please do not hesitate to notify a staff person if you need or would like assistance. Suspension or termination of YMCA membership privileges may result from any violation of the Code of Conduct.

Facility Use Policy (Day and Guest Pass Usage)

The YMCA of Hagerstown is a membership-based organization.  Our priority is to serve our members who have made a commitment to the YMCA by joining.  The purpose of passes is to enhance service to our current members who are encouraging a friend or family member to join and to provide reasonable accommodations for our members when they have out of town family or visitors that they would like to bring to the Y. Daily passes for those wishing to access the Y without a member can be purchased as a package. The package consists of passes good for three visits. An individual is allowed one package per year after which time membership is required to access the facility. At the time of visit whether coming with a guest or purchase of a daily pass package, individuals will be required to sign a liability waiver and present photo ID. 

 

Daily Passes

  • Individuals who are not members of the YMCA of Hagerstown can visit the YMCA by purchasing a Daily Pass Package. The package consists of 3 passes that stay active for up to one year from the purchase date.  Individuals may only purchase 1 package in a twelve-month period.
  • Daily Pass Package (3 Visits) – High School (ages 14 – 17) Price: $25.00
  • Daily Pass Package (3 Visits) – Adult (ages 18+) Price: $30.00
  • Individuals must be 18 to purchase day passes.
  • If the passes are to be used by anyone between the ages of 14-17, a parent or legal guardian must attend the time of purchase and sign a waiver on behalf of that
  • Day passes are not available for minors aged 13 & under.
  • When you enter the YMCA as a day pass holder, you must adhere to the YMCA of Hagerstown’s Facility Usage Policy, and Code of Conduct or your pass will be revoked for the day. No refunds will be given under any circumstance.
  • Individuals must complete a waiver of liability at the time of purchase. Each Guest will have their picture taken for their YMCA account.
  • Individuals must have a valid state or government issued ID that has not expired at the time of purchase. If under 18, a student ID card is acceptable.
  • Passes are not transferable and cannot be used by any other person other than the original individual they were assigned to at the time of purchase.
  • Passes are for 1 visit. They do not permit individuals to utilize the YMCA multiple times throughout the day. If an individual leaves the YMCA and returns later in the day, another pass must be used to re-enter.
  • Individuals may only purchase 1 package in a twelve-month period.

Guests with Members

  • Members with close family or friends visiting from out of town may utilize guest passes for these individuals if requested and approved beforehand. These individuals will be considered guests of the YMCA.
  • Guests must be able to provide a valid state or government issued ID at their first visit showing they are not a local resident or live within a 50-mile radius.
  • Guests must complete all waivers before entry.
  • Guests must stay in the facilities with their sponsoring member and abide by our Facility Usage Policy and Code of Conduct.
  • Members wishing to attain guest passes for out-of-town visitors must be in good standing with the YMCA and have no outstanding balances on their account.
  • If the criteria above are met, a member may request guest passes by contacting our Membership Staff
  • Please provide the name of your visitors(s), birthdates, the length of their stay and how many passes for each guest you expect to use.
  • Requests for passes should be made as early as possible and must be approved before a visitor can gain entry. Members are responsible for making these requests in a timely manner.
  • We do our best to accommodate all requests.

Nationwide Membership Program

The YMCA of Hagerstown is part of the YMCA Nationwide Membership Program – Your Y membership will allow you to visit any participating YMCA in the United States and Puerto Rico, at no additional cost. Some restrictions may apply or vary among the participating Y’s, so we recommend you call ahead prior to your visit. For more Information read the Y of the USA Guidelines.

Nationwide Members do not have guest passes to utilize.

Nationwide Members may utilize our Child Watch while in our facility but must pay $5 an hour per child to use this feature.

Membership Cards

When using the YMCA you must present your membership card. If your card has been lost, a new one can be purchased for a $8 fee. If you forget your card, you will be admitted after showing your ID at the front desk. A one day pass will be issued. Use of a membership card by anyone other than the person to whom it is issued will result in loss of membership.

Child Watch

Infants 6 weeks to 12-years-old

Child Watch is offered to Y members ONLY as a safe and convenient drop off area for your children to play and have fun while you work out or participate in Y programs. This FREE member service is available for any children who are part of your household membership plan. Parents must remain on Y property while their children are in Child Watch. There is a limit of two-hours of Child Watch per day. This service is available on a first come, first serve basis.

Child Watch Hours

Monday-Thursday   8am to 12pm & 4pm – 8pm

Friday  8am to 12pm & 4pm – 7pm

Saturday   8:00 am – 11:30 am

Sunday    CLOSED

Children are limited to two (2) hours per day.

While participating in a Y program, adult members whose children are not members of the YMCA can use Child Watch for a fee of $5 per hour per child. If the Parent is NOT a YMCA member, their children may NOT use Child Watch

Supervision of Children

  • Children aged 10 and under must be accompanied by a parent/guardian at all times
  • Children age 11-13 NOT participating in a scheduled team sport or youth program must have a parent/guardian at least 18 years of age present in the facility
  • Other age restrictions are posted throughout the facilities.

Loitering

All members, participants, and guests are expected to be involved or participating in programs and activities while at the YMCA. Loitering is not be permitted.

Food and Drinks

No food or drinks in gym, pool, fitness center or locker rooms. Bottled water with a screw on top is allowed. No soda cups, sports drinks or coffee will be permitted in the locker rooms or in the gym. This applies to participants and observers as well. Please help maintain your YMCA by following these rules.

Attire

Athletic clothing and footwear are required in all fitness areas. Wearing of attire that exposes undergarments is prohibited. No Pajamas or Crocs allowed.

Pool attire: Only traditional swim wear material is permitted in the pools.  No T-shirts, denim or street clothes permitted in the pool.

Smartphones, Video Recording Devices and Camera Use

For the safety and security of all participants, Smartphones and video recording devices are strictly prohibited from being used in the locker rooms. Failure to adhere to this policy will results in loss of privileges and termination of membership. Smartphones with ear buds or ear phones are allowed in the Fitness Center for the purpose of privately listening to music or programming. Please refrain from talking on the phone or singing out loud, and please do not text while others are waiting to use equipment.

Cameras and video recording devices are permitted in program areas provided that a dependent member of your household is participating in the sport or activity.

NOTE: Glass devices are strictly prohibited on pool decks due to broken glass hazard.

WE ARE A MARIJUANA, VAPE, & TOBACCO FREE CAMPUS

The entire YMCA campus, which includes our indoor facility, the pavilion, parking lot, track, fields and all other areas not listed, is marijuana, vape and tabacco free.