Policies

Refunds

Membership dues are refundable up to 15 days from sign-up date. The YMCA reserves the right to cancel any class that does not meet minimum enrollment.

Privacy Policy

The YMCA of Hagerstown has adopted and implemented a Privacy Policy as part of our commitment to protecting your personal information from misuse.

This Website is not directed at children under the age of 13. If you are under 13, please do not provide any personal information on this Website. A full copy of the privacy policy can be downloaded here.

Inclement Weather

The YMCA of Hagerstown will close, delay opening, or cancel programs when weather conditions are such that roads, or the parking lot are, or soon will be, difficult to navigate. Please check the Y website, Facebook, or call the weather line  301.739.3990 ext. 4214 for information regarding our status.

Before and After School Enrichment

.Whenever there is inclement weather, we will post updates about the programs on Facebook and our Website. If WCPS is delayed due to weather, there will be NO before school program. If there is an early dismissal by WCPS due to inclement weather there be NO after care. If inclement weather starts during our program and we need to close for  the safety of children and staff, we will contact parents and give a one-hour window to pick up.

Notices for cancellations:

YMCA Child Watch will issue an announcement at 7:15am or 2:00pm if Child Watch will be closed due to weather conditions.

Membership/Participant Responsibilities

The YMCA of Hagerstown is committed to providing a safe and welcoming environment for all of our members and guests. To this degree the YMCA of Hagerstown will not accept membership or participation of those individuals who are listed as Sexual Offenders on a Sexual Offenders Register. To ensure safety and comfort for all, we ask individuals to act appropriately at all times when they are in the facility or participating in Y programs. We expect persons using the Y to behave in a mature and responsible way, and to respect the rights and dignity of others.

Code of Conduct

Our Code of Conduct does not permit language or action that can hurt or frighten another person or that falls below a generally accepted standard of conduct.

Specifically this includes:

  • Angry or vulgar language, including swearing, name calling and shouting
  • Any demonstration of sexual activity, or sexual contact with another person
  • Harassment, or intimidation by words, gestures, body language, or any other menacing behavior
  • Unwanted physical contact of any kind is not acceptable
  • Behavior which intends to, or results in the theft, or destruction of property
  • Carrying or concealing any guns, knives, or devices which can be used as weapons
  • Wearing of attire which exposes any undergarments or areas of the body normally covered by a swimsuit, staff reserve the right to address members regarding clothing that is inappropriate
  • Use of YMCA facilities, equipment, or services for personal financial gain
  • Solicitation for sale of products, or services on YMCA property

Members are encouraged to be responsible for their own personal comfort and safety and to ask any person whose behavior threatens their personal comfort to refrain. Please do not hesitate to notify a staff person if you need or would like assistance. Suspension or termination of YMCA membership privileges may result from any violation of the Code of Conduct.

Guest Policy

Membership designated guest passes are issues annually. Memberships are issued guest passes by membership type annually on renewal date. Members may contact Kristen Estes, Assistant Membership Director, at [email protected] for special circumstances.

  • Only members 14 and older may bring in guests.
  • Guests of members who are under 18 must be at least 14 and sign a waiver
  • An individual may only come three as a guest with a member

Nationwide Membership Program

The YMCA is part of the YMCA Nationwide Membership Program – Your Y membership will allow you to visit any participating YMCA in the United States and Puerto Rico, at no additional cost. Some restrictions may apply or vary among the participating Y’s, so we recommend you call ahead prior to your visit. For more Information read the Y of the USA Guidelines

Membership Cards

When using the YMCA you must present your membership card. If your card has been lost, a new one can be purchased for a $5 fee. If you forget your card, you will be admitted after showing your ID at the front desk. A one day pass will be issued. Use of a membership card by anyone other than the person to whom it is issued will result in loss of membership.

Child Watch

Infants 6 weeks to 12-years-old

Child Watch is offered to Y members as a safe and convenient drop off area for your children to play and have fun while you work out or participate in Y programs. This FREE member service is available for any children who are part of your household membership plan. Parents must remain on Y property while their children are in Child Watch. There is a limit of two-hours of Child Watch per day. This service is available on a first come, first served basis.

Child Watch Hours

Monday-Thursday   8am to 12pm & 4pm – 8pm

Friday  8am to 12pm & 4pm – 7pm

Saturday   8:00 am – 11:30 am

Sunday    CLOSED

*Children are limited to two (2) hours per day.

While participating in a Y program, adult members and program participants whose children are not members of the YMCA can use Child Watch for a fee of $5 per hour per child.

Supervision of Children

  • Children aged 10 and under must be accompanied by a parent/guardian at all times
  • Children age 11-13 NOT participating in a scheduled team sport or youth program must have a parent/guardian at least 18 years of age present in the facility
  • Other age restrictions are posted throughout the facilities.

Loitering

All members, participants, and guests are expected to be involved or participating in programs and activities while at the YMCA. Loitering is not be permitted.

Food and Drinks

No food or drinks in gym, pool, fitness center or locker rooms. Bottled water with a screw on top is allowed. No soda cups, sports drinks or coffee will be permitted in the locker rooms or in the gym. This applies to participants and observers as well. Please help maintain your YMCA by following these rules.

Attire

Athletic clothing and footwear are required in all fitness areas. Wearing of attire that exposes undergarments is prohibited. No Pajamas or Crocs allowed.

Pool attire: Only traditional swim wear material is permitted in the pools.  No T-shirts, denim or street clothes permitted in the pool.

Smartphones, Video Recording Devices and Camera Use

For the safety and security of all participants, Smartphones and video recording devices are strictly prohibited from being used in the locker rooms. Failure to adhere to this policy will results in loss of privileges and termination of membership. Smartphones with ear buds or ear phones are allowed in the Fitness Center for the purpose of privately listening to music or programming. Please refrain from talking on the phone or singing out loud, and please do not text while others are waiting to use equipment.

Cameras and video recording devices are permitted in program areas provided that a dependent member of your household is participating in the sport or activity.

NOTE: Glass devices are strictly prohibited on pool decks due to broken glass hazard.

WE ARE A MARIJUANA, VAPE, & TOBACCO FREE CAMPUS

The entire YMCA campus, which includes our indoor facility, the pavilion, parking lot, track, fields and all other areas not listed, is marijuana, vape and tabacco free.