Policies

Refunds

Membership dues are refundable up to 15 days from sign-up date. The YMCA reserves the right to cancel any class that does not meet minimum enrollment.

Privacy Policy

The YMCA of Hagerstown has adopted and implemented a Privacy Policy as part of our commitment to protecting your personal information from misuse.

This Website is not directed at children under the age of 13. If you are under 13, please do not provide any personal information on this Website. A full copy of the privacy policy can be downloaded here.

Inclement Weather

The YMCA of Hagerstown will close, delay opening, or cancel programs when weather conditions are such that roads, or the parking lot are, or soon will be, difficult to navigate. Please check the Y website, Facebook, or call the weather line  301.739.3990 ext. 4214 for information regarding our status.

Before and After School Enrichment

.Whenever there is inclement weather, we will post updates about the programs on Facebook and our Website. If WCPS is delayed due to weather, there will be NO before school program. If there is an early dismissal by WCPS due to inclement weather there be NO after care. If inclement weather starts during our program and we need to close for  the safety of children and staff, we will contact parents and give a one-hour window to pick up.

Notices for cancellations:

YMCA Child Watch will issue an announcement at 7:15am or 2:00pm if Child Watch will be closed due to weather conditions.

Membership/Participant Responsibilities

The YMCA of Hagerstown is committed to providing a safe and welcoming environment for all of our members and guests. To this degree the YMCA of Hagerstown will not accept membership or participation of those individuals who are listed as Sexual Offenders on a Sexual Offenders Register. To ensure safety and comfort for all, we ask individuals to act appropriately at all times when they are in the facility or participating in Y programs. We expect persons using the Y to behave in a mature and responsible way, and to respect the rights and dignity of others.

Code of Conduct

Our Code of Conduct does not permit language or action that can hurt or frighten another person or that falls below a generally accepted standard of conduct.

Specifically this includes:

  • Angry or vulgar language, including swearing, name calling and shouting
  • Any demonstration of sexual activity, or sexual contact with another person
  • Harassment, or intimidation by words, gestures, body language, or any other menacing behavior
  • Unwanted physical contact of any kind is not acceptable
  • Behavior which intends to, or results in the theft, or destruction of property
  • Carrying or concealing any guns, knives, or devices which can be used as weapons
  • Wearing of attire which exposes any undergarments or areas of the body normally covered by a swimsuit, staff reserve the right to address members regarding clothing that is inappropriate
  • Use of YMCA facilities, equipment, or services for personal financial gain
  • Solicitation for sale of products, or services on YMCA property

Members are encouraged to be responsible for their own personal comfort and safety and to ask any person whose behavior threatens their personal comfort to refrain. Please do not hesitate to notify a staff person if you need or would like assistance. Suspension or termination of YMCA membership privileges may result from any violation of the Code of Conduct.

Guest Policy

The YMCA of Hagerstown is a membership-based organization.  Our priority is to serve our members who have made a commitment to the YMCA by joining.  The purpose of our guest policy is to enhance service to our current members who are encouraging a friend or family member to join and to provide reasonable accommodation for out-of-town family members and visitors.

 

Requirements

  • All guests must complete a current and accurate waiver. Adult Waiver  Minor Waiver
  • Guest and Nationwide Members with any previous outstanding balances for membership or programs at the YMCA of Hagerstown, must resolve those balances prior to using the Y’s facility.
  • All guests MUST provide a valid driver’s license, valid ID card, or student ID to become a guest at the YMCA of Hagerstown.
  • Guests of members and Nationwide Members do not have guest passes to utilize.
  • A member must be at least 14 to utilize a guest pass.
  • All guests must have their pictures taken prior to entry.

 

Member and Guest Policy

  • YMCA of Hagerstown Members (14-17) can only bring one guest per day. The guest must also be at least 14 years old. A completed waiver on file is required for anyone utilizing our facility .They can be completed prior to your visit or one can be completed when arriving at the Y.  Waivers for youth must be signed by a parent or responsible adult prior to utilizing the facility. Members should check that they have guest passes available on their account before bringing in guests. This can be done by visiting the Member Services Desk or by calling 301.739.3990.
  • Members and guests under the age of 14 MUST always be accompanied by a parent or responsible adult over the age of 18.
  • YMCA members who are at least 18 years old may bring up to two guests per day with available guest passes.
  • Any circumstances regarding out-of-town family visiting for an extended amount of time, please contact our Assistant Membership Director, Kristen Estes at [email protected] or our Member Services Manager, Ron Fisher-Howell at [email protected]
  • Guests may not enter the facility without a member present and will not be allowed to search for them within the building prior to be checked in.
  1. Guests must adhere to the Y’s facility usage policy.
  2. The YMCA member is responsible for the behavior of their guests.
  • Guests must accompany and leave the facility at the same time as their sponsoring member.
  • Non-members may only be a guest THREE times.  Membership at the YMCA after the third visit is required to continue usage.
  • Guest passes are issued upon initial activation of a membership and renew once a year on the membership’s anniversary date. The amount of guest passes issued depends on membership type.

*Please be sure to discuss with each household member, especially children, how your guest passes will be used. Guest passes are not re-issued due to miscommunication.

Nationwide Membership Program

The YMCA of Hagerstown is part of the YMCA Nationwide Membership Program – Your Y membership will allow you to visit any participating YMCA in the United States and Puerto Rico, at no additional cost. Some restrictions may apply or vary among the participating Y’s, so we recommend you call ahead prior to your visit. For more Information read the Y of the USA Guidelines.

Nationwide Members do not have guest passes to utilize.

Nationwide Members may utilize our Child Watch while in our facility but must pay $5 an hour per child to use this feature.

Membership Cards

When using the YMCA you must present your membership card. If your card has been lost, a new one can be purchased for a $8 fee. If you forget your card, you will be admitted after showing your ID at the front desk. A one day pass will be issued. Use of a membership card by anyone other than the person to whom it is issued will result in loss of membership.

Child Watch

Infants 6 weeks to 12-years-old

Child Watch is offered to Y members ONLY as a safe and convenient drop off area for your children to play and have fun while you work out or participate in Y programs. This FREE member service is available for any children who are part of your household membership plan. Parents must remain on Y property while their children are in Child Watch. There is a limit of two-hours of Child Watch per day. This service is available on a first come, first serve basis.

Child Watch Hours

Monday-Thursday   8am to 12pm & 4pm – 8pm

Friday  8am to 12pm & 4pm – 7pm

Saturday   8:00 am – 11:30 am

Sunday    CLOSED

Children are limited to two (2) hours per day.

While participating in a Y program, adult members whose children are not members of the YMCA can use Child Watch for a fee of $5 per hour per child. If the Parent is NOT a YMCA member, their children may NOT use Child Watch

Supervision of Children

  • Children aged 10 and under must be accompanied by a parent/guardian at all times
  • Children age 11-13 NOT participating in a scheduled team sport or youth program must have a parent/guardian at least 18 years of age present in the facility
  • Other age restrictions are posted throughout the facilities.

Loitering

All members, participants, and guests are expected to be involved or participating in programs and activities while at the YMCA. Loitering is not be permitted.

Food and Drinks

No food or drinks in gym, pool, fitness center or locker rooms. Bottled water with a screw on top is allowed. No soda cups, sports drinks or coffee will be permitted in the locker rooms or in the gym. This applies to participants and observers as well. Please help maintain your YMCA by following these rules.

Attire

Athletic clothing and footwear are required in all fitness areas. Wearing of attire that exposes undergarments is prohibited. No Pajamas or Crocs allowed.

Pool attire: Only traditional swim wear material is permitted in the pools.  No T-shirts, denim or street clothes permitted in the pool.

Smartphones, Video Recording Devices and Camera Use

For the safety and security of all participants, Smartphones and video recording devices are strictly prohibited from being used in the locker rooms. Failure to adhere to this policy will results in loss of privileges and termination of membership. Smartphones with ear buds or ear phones are allowed in the Fitness Center for the purpose of privately listening to music or programming. Please refrain from talking on the phone or singing out loud, and please do not text while others are waiting to use equipment.

Cameras and video recording devices are permitted in program areas provided that a dependent member of your household is participating in the sport or activity.

NOTE: Glass devices are strictly prohibited on pool decks due to broken glass hazard.

WE ARE A MARIJUANA, VAPE, & TOBACCO FREE CAMPUS

The entire YMCA campus, which includes our indoor facility, the pavilion, parking lot, track, fields and all other areas not listed, is marijuana, vape and tabacco free.